Read our Privacy Policy for more information.

YOUR CALIFORNIA PRIVACY RIGHTS

California Residents:

• If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties and Affiliates for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:

0.     the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;

1.     the names and addresses of the third parties that received that information; and

2.     if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

We may provide this information in a standardized format that is not specific to you. The designated e-mail address for these requests is [email protected].

• Currently, our online Services do not recognize automated browser signals regarding “do not track” instructions. If we develop this capability in the future, we will describe how we do so in the Kenzies of London Privacy Policy. Please note that third parties may collect personal information about your online activities over time and across different websites when you use our online Services or browse other websites. For more information about “Do Not Track,” please visit www.allaboutdnt.com.

YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT

This “Your Rights Under the California Consumer Privacy Act” section is referred to as the “CCPA Notice”, and this CCPA Notice is effective on January 1, 2020. The California Consumer Privacy Act (“CCPA”) provides certain new rights to “consumers” who are residents of California, and this CCPA Notice explains how Kenzies of London enables those rights for California residents who are customers or prospective customers using our services, and explains our California personal information practices as required by CCPA.

CCPA requires a summary of personal information practices for the prior twelve months, updated annually, and that summary for calendar year 2022 is reflected in this CCPA Notice. We may update our Privacy Statement more frequently than annually, or provide additional notice such as at the point of collection, to reflect material changes in how we collect and use personal information.

This CCPA Notice supplements our other privacy notices and policies and shall govern in the event of a conflict between this CCPA Notice or other privacy notices and policies. However, if any other notice about CCPA is provided at the point of collection, then that other notice shall govern in the event of a conflict with this CCPA Notice as permitted by applicable law.

NOTE FOR NON-CUSTOMERS. Please note that this CCPA Notice does not apply to certain human resources data or business-to-business communications data, or those data subjects. If you would like information about human resources data or business-to-business communications data, please reach out to your contact at Kenzies of London.

COLLECTED PERSONAL INFORMATION.

Categories of Personal Information. Kenzies of London may collect personal information about customers and other users of our services who are California consumers including, during calendar year 2022, personal information within the following categories: identifiers; individual records; characteristics of protected classifications under California or federal law; commercial information; biometric information; internet or other electronic network activity information; geolocation data; audio, electronic, visual, or similar information; professional or employment-related information; and inferences information. The personal information described in this paragraph reflects categories of personal information, disclosure of which is required by CCPA.

Other Personal Information.

We may collect other information that meets CCPA’s definition of personal information but is not reflected by a category. If we do collect such other information, we will treat it as personal information as required by the CCPA, but will not include it when we are required to describe our practices by category of personal information.

Non-Personal Information. As permitted by applicable law, we do not treat deidentified data or aggregate consumer information as personal information, and we reserve the right to convert, or permit others to convert, personal information into deidentified data or aggregate consumer information. Also, as permitted by applicable law, we may choose not to treat publicly available information as personal information. CCPA does not require us to re-identify information or to keep personal information longer than we need it to respond to requests.

SOURCES OF PERSONAL INFORMATION. Kenzies of London collects personal information from different sources., including, during calendar year 2022:

Personal information we collect from you. Kenzies of London collects some personal information that you provide directly to us. This can include contact information, payment information, order information, communication information, feedback information, preferences information, pictures and videos that you send to us, and other information you provide to us. In addition, a customer may share personal information about other people with us, including recipients of purchases.

Personal information we collect automatically. Kenzies of London collects some personal information automatically when you use our services. This can include browsing and use information; information about devices that you use to access Kenzies of London’s services; information collected through cookies, pixels, and similar technology.

Personal information we create. Kenzies of London creates some personal information when you use our services or in the operation of our business. This can include analytics information; and inferences information.

Personal information we collect from third parties. Kenzies of London collects personal information from other companies. This can include updated address and shipping instructions information; credit information; information from advertisers; information from Facebook, Instagram, TikTok, and other similar platforms; information that is collected automatically through your use of our services; information from entities that provide information that supplements personal information we already have. The categories of third-party sources may include advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers.

USES OF PERSONAL INFORMATION. Kenzies of London collects, sells and uses personal information for the following business or commercial purposes:

Business Purposes:

• Performing Services, including:
  • Account provision and maintenance, including creating and managing your account with Kenzies of London; providing customer service; verifying customer information; and providing other services in the course of Kenzies of London’s business operations;
  • Product sales and fulfillment, including selling products; processing and shipping orders to you or to recipients you designate; managing returns; processing refunds; using your information to carry out drop-shipping services; and sharing your information with third-party fulfillment centers for the purpose of processing and shipping orders to you or to recipients you designate
  • Customer service and communications, including responding to requests, comments, or questions through email, text message, telephone calls, postal mail, chat functions; providing interest-based advertising and other advertising, marketing and promotional content and messaging, managing and communicating through Kenzies of London presences on social media platforms and other platforms; maintaining user forms and product review capabilities; reviewing recorded calls or content of other communications for quality or customer service purposes; responding to requests for information and taking action that may be requested under CCPA
  • Personalizing user experience and marketing, including targeted product display; targeted marketing and advertising through the services; marketing through emails, text messages, and other communications methods; re-targeted marketing and advertising across other websites, devices, and platforms; auditing related to the performance of Kenzies of London’s advertising and marketing efforts; engaging in analytics to personalize user experience;
  • Payment-related activities, including processing payments and evaluating payment options
• Maintaining and improving services and user experience, including:
  • Creating and updating applications, websites, and other features or functionality used by Kenzies of London;
  • Debugging to identify and repair errors that may affect how the services function;
  • Engaging in analytics related to improving services or user experience; and
  • Product safety or quality activities.
• Fraud prevention and information security, including :
  • Measures to verify identity when an account is used for ordering or when the account is otherwise accessed;
  • Detecting and responding to fraud or security incidents; and
  • Protecting against other malicious, deceptive, or illegal activity
• Short-term, transient use permitted under CCPA
• Internal research, including:
  • Conducting research, analytics, surveys, and focus groups to improve customer experiences, develop services and products, provide better marketing and advertising.
• Other Business Purposes for which we provide notice, including:
  • Legal obligations, including prosecuting people responsible for fraudulent, malicious, deceptive or illegal activities; defending claims; notifying of product recalls or other issues related to products; enforcing and notifying of Kenzies of London’s terms and conditions, privacy statement and other policies and changes to such terms and conditions, privacy statement and other policies; and for records retention purposes.
  • Disclosures that are exempt from the definition of “sale” under the CCPA, including disclosures at the consumer’s direction, use of identifiers to manage opt-outs, disclosures to our qualified service providers and disclosures as part of a merger, asset sale or other qualifying corporate transaction.
• Any other of our operational purposes consistent with our applicable privacy statements
• Commercial Purposes:To make disclosures that are treated as a sale under the CCPA as more fully described in the next section.

DISCLOSURES AND SALES OF PERSONAL INFORMATION We may disclose personal information to further the business purposes stated above, such as to our service providers. In addition, we may disclose personal information in a manner that CCPA treats as a “sale.” The concept of a “sale” under CCPA is different from what has traditionally been considered a “sale”, e.g., selling a customer list for money. Under CCPA, a “sale” potentially includes other uses or disclosures of personal information to third parties outside Kenzies of London in a commercial context where an exception to “sale,” as provided by CCPA, does not exist. Because the concept of “sale” is arguably so broad under CCPA, Kenzies of London may conceivably be deemed to “sell” personal information described in the categories below, even if such “sales” are not the exchange of that personal information for money. As the General Terms of Use require customers be 18 years of age or older to use our platforms, we have no actual knowledge of sales of information of consumers under 16 years of age.

Please note that Kenzies of London will treat your direction to Kenzies of London to complete a transaction with us as your direction to have Kenzies of London provide certain related personal information that may be included in your transaction to a small group of vendors who provide services to fulfill your transaction, and we do not treat that as a sale. These include payment processors, fraud prevention service providers, credit verification or risk assessment service providers, and shippers.

In calendar year 2022 we disclosed personal information for business purposes, or disclosed personal information in a manner that CCPA may treat as a sale as follows:

CATEGORIES OF PERSONAL INFORMATION DISCLOSED OR SOLD	CATEGORIES OF THIRD PARTIES TO WHICH PERSONAL INFORMATION IS DISCLOSED OR SOLD
Identifiers	Shipping CompaniesOrder Fulfillment CompaniesPayment ProcessorsAdvertising and Marketing CompaniesSocial Media PlatformsFraud Detection, Fraud Prevention, and Security CompaniesResearch and Analytic CompaniesTechnology Services ProvidersTemporary Staff Providers
Individual Records	Shipping CompaniesOrder Fulfillment CompaniesPayment ProcessorsAdvertising and Marketing CompaniesSocial Media PlatformsFraud Detection, Fraud Prevention, and Security CompaniesResearch and Analytic CompaniesTechnology Services ProvidersTemporary Staff Providers
Commercial Information	Shipping CompaniesOrder Fulfillment CompaniesPayment ProcessorsAdvertising and Marketing CompaniesSocial Media PlatformsFraud Detection, Fraud Prevention, and Security CompaniesResearch and Analytic CompaniesTechnology Services ProvidersTemporary Staff ProvidersWebsite and Application DevelopersAnalytic Companies
Internet or Other Electronic Network Activity Information	Payment ProcessorsAdvertising and Marketing CompaniesSocial Media PlatformsFraud Detection, Fraud Prevention, and Security CompaniesTechnology Services ProvidersResearch and Analytics CompaniesTemporary Staff Providers
Geolocation Data	Payment ProcessorsAdvertising and Marketing CompaniesSocial Media PlatformsFraud Detection, Fraud Prevention, and Security CompaniesAnalytics CompaniesTemporary Staff Providers
Audio, Electronic, Visual, or Similar Information	Shipping CompaniesOrder Fulfillment CompaniesPayment ProcessorsAdvertising and Marketing CompaniesSocial Media PlatformsFraud Detection, Fraud Prevention, and Security CompaniesResearch and Analytic CompaniesTechnology Services ProvidersAnalytic CompaniesTemporary Staff Providers
Professional or Employment-Related Information	Advertising and Marketing CompaniesResearch and Analytic CompaniesTemporary Staff Providers
Characteristics of Protected Classifications under California or Federal Law	Advertising and Marketing CompaniesResearch and Analytic CompaniesTemporary Staff Providers
Inferences	Payment ProcessorsAdvertising and Marketing CompaniesSocial Media PlatformsFraud Detection, Fraud Prevention, and Security CompaniesResearch and Analytics CompaniesTemporary Staff Providers

CCPA Rights

RIGHT OF DELETION. If you are a consumer (as defined in CCPA), you have the right to request that Kenzies of London delete any personal information about you that Kenzies of London has collected from you, but CCPA permits Kenzies of London to exclude some personal information from a deletion request if that personal information is necessary for Kenzies of London to maintain for certain permitted purposes under CCPA. Accordingly, Kenzies of London will comply with deletion requests made under CCPA, but some personal information about you may be retained by Kenzies of London, as permitted under CCPA. 

How to exercise right of deletion: If you are a consumer (as defined in CCPA), you may exercise your right to request deletion of your personal information by contacting us at [email protected] verify your identity when submitting a rights request, we may ask you for information you have provided or that we have collected as part of your account registration, recent transactions, or recent interactions with Kenzies of London.

RIGHT TO OPT-OUT OF SALES. Kenzies of London may sell certain personal information that Kenzies of London has collected about you as described above in the “Sales of Personal Information” section above. You can opt-out of sales of personal information by clicking below. However, please note that the concept of a CCPA “sale” is still evolving, and that will affect what uses of personal information are considered a “sale” and how an opt-out of a CCPA “sale” is implemented, particularly where information may be exchanged or accessed through the use of cookies and similar technologies.

There is not yet a consensus or guidance from the State of California as to if the collection of personal information (e.g., device ID and usage info) by third party cookies and technologies associated with our service is a sale by us of your personal information unless being done in a manner that the CCPA qualifies as a service provider activity or is otherwise exempt from sale. Accordingly, we currently are employing technology that will disable non-service provider cookies associated with our services, or signal to them to act only as a service provider, if you exercise an “opt-out of sale” request. We may modify our approach to cookies as the law develops. Please note further that some browsers, applications, and other platforms may have signals that may be characterized as “do not track” signals, but we do not understand them to operate in a way that indicates an “opt-out of sale” expression by you under CCPA. Accordingly, we currently do not recognize these as an “opt-out of sale” request. We understand that various parties are developing do not sell signals to enable “opt-out of sale” requests, and we may recognize certain such signals if we conclude such a program is appropriate.

How to exercise right to opt-out of sales: If you are a “consumer” as defined under CCPA, you have the Right to Opt-Out of some sales of your personal information, and you may exercise your Right to Opt-Out by contacting us at [email protected].

RIGHT TO REQUEST TO KNOW. If you are a “consumer” as defined in CCPA, then you have the right to request that Kenzies of London disclose to you the following information:

1. Specific pieces of personal information that a business has collected about the consumer;

2. Categories of personal information the business has collected about the consumer in the prior 12 months, along with the following additional information:

• Categories of sources from which the personal information is collected;
• The business or commercial purpose for which the business collected or sold the personal information;
• The categories of third parties with which the business shares personal information, and
• for personal information that the business sold , the categories of personal information sold, and for each category the categories of third party recipients; and
• for personal information that the business disclosed for a business purpose, the categories of personal information disclosed, and for each category the categories of third party recipients

How to exercise the right to know: If you are a “consumer” as defined in CCPA, you may exercise your right to request a copy of the information described under this “RIGHT TO REQUEST TO KNOW” section by emailing us at [email protected]. To verify your identity when submitting a rights request, we may ask you for information you have provided or that we have collected as part of your account registration, recent transactions, or recent interactions with Kenzies of London. We require a higher level of verification for a request for specific pieces of personal information than for a categories request and will evaluate a right to know request that fails to meet the level of verification required to obtain a copy of your personal information as a categories request. If we cannot verify you to a reasonable degree of certainty we will not provide any consumer-specific information and instead refer you to this privacy notice where you can learn about our data practices generally. 

RIGHT TO NON-DISCRIMINATION. If you are a “consumer” as defined in CCPA, then you have the right that a business shall not discriminate against you because you exercised rights under CCPA. However, we reserve the right to provide loyalty programs and other differential pricing and services as permitted by the CCPA, which will be subject to applicable terms and conditions of such programs.

LIMITATION OF RIGHTS; COMPLIANCE WITH APPLICABLE LAW. Notwithstanding anything to the contrary in this CCPA Notice, we may collect, use and disclose personal information as required or permitted by applicable law and this may override CCPA rights. In addition, we need not honor any requests to the extent that doing so would infringe upon our or any other person or party’s rights or conflict with applicable law.

AUTHORIZED AGENTS. Authorized Agents as defined under the CCPA may submit requests on a consumer’s behalf by submitting the request through the same means listed under the rights above. Agents must establish their qualification to act as an agent and Kenzies of London will still require verification directly from the consumer, unless the Authorized Agent possesses a power of attorney pursuant to Probate Code sections 4000 to 4465.

NEVADA RESIDENTS If you are a Nevada resident and would like to make a request under Chapter 603A of the Nevada Revised Statutes, you may email us at info@kenziesoflondon. Please include “Nevada” in your email subject line, and include the following information in your email: your name, Nevada resident address, and email address.